Only the top / bottom row of IR emitters are working

Modified on Tue, May 16, 2023 at 10:07 AM

If only half of your emitters are working ie. top or bottom row:


  1. Check all wiring for loose connections or damage.
  2. Turn off power then switch around the power cords on top of the unit to see if power now changes to other half.
  3. Contact support for more help, please include model info and photos to best assist.


DISCLAIMER: DO NOT ATTEMPT TO DIY - ADVICE ONLY FOR LICENSED PROFESSIONALS. ALWAYS DISCONNECT THE POWER WHEN SERVICING.

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